Everything was taken care of promptly and efficiently.
the 2 men who came to my house did a great job.I am very satisfied.
Couldn't ask for a more professional team to install the furnace and air conditioner. Just can't say enough A+++++++++++++++++
When we book our appointment, we always ask for Mark because we trust him and he knows our furnaces and air conditioners.
Mark has been the best employees we had over the period of 15 years. We had problems once in a while with others, but we can always depend on him.He is extremely polite and knowledgeable.You are very fortunate to have someone like him to represent your company.
I was very pleased with Justin's customer service. He was very informative and friendly compared to the last service technician sent to my home. My husband resides in a nursing home and because I have no knowledge of heating and cooling, I am at the mercy of the technicians coming into my home. I need to be able to trust that they are not taking advantage of the fact that I am a female dependent on their expert advice. Unfortunately, the pricing Homer Nine charges is extremely high in comparison to other rates; however, I am under the service contract at the present time. The price I was quoted for bad bearings in the motor of air conditioning unit as well as new fan, as I was informed the next day were astronomical in price and they told me they were taking me for a ride. I was quoted approximately $1000 for job and my brother in law purchased the parts from Johnstone Supply and replaced in 30 minutes for less that half of what Homer Nine quoted. Because my financial situation is extremely tight, I could not afford that pricing. However, Justin's customer service was over the top and for that I am very pleased.
The experience was very good. The work and the attitude was great.
very polite. gave pointers on maintenance and extending life of our equipment. Very happy with this appointment.
The service man was soooo nice! I felt like he treated me as if I was his own mother! I felt like I could really trust him. He was fast, efficient & nice!
Workers were very pleasant. Trying to work with this weird house and three dogs. Thank you very much!!
Intertherm air-conditioning maintenance